Surprisingly, Customers Want To Talk To The Manager To Tell Them This

Have you done this before?

April 9, 2019



If you've ever worked at a restaurant, or even just been to a restaurant, you have problably heard a customer say "I'd like to speak to your manager." And we heard it all, from those who have complained to those managers who have been on the receving end of those complaints. Whether is was as simple as there being a lemon in the water at their favorite dining spot to a customer who was angry that a mechanic shop actively tried to get her to pay her bill and she gave them a bad check. There are definitely those nightmare stories! But then we also heard about those who ask to speak to the manager just to simply say how they enjoyed their meal or how great the service was...have you ever done that? #WolfNation is definitely a family of good vibes!